Welcome to Gidea Park Flowers. These Terms & Conditions represent the agreement between you, the customer, and Gidea Park Flowers. They govern your use of our website and your purchase of flowers, bouquets, and related products for online flower delivery in Gidea Park and the surrounding areas. By placing an order with us, you agree to be bound by these terms. Please read them carefully before making a purchase.
These Terms & Conditions apply to all online orders placed by individuals or businesses ("you", "your") for flower delivery in Gidea Park and neighbouring areas. Whether you are ordering for yourself or for delivery to a third party, these terms regulate the order process, payment, cancellations and refunds, liability, and legal jurisdiction. This document applies exclusively to purchases made via the Gidea Park Flowers website or authorized online channels.
To place an order for flower delivery, customers must:
All orders are subject to acceptance and availability. Gidea Park Flowers reserves the right to refuse, cancel, or modify orders at our sole discretion, for example, if a product is out of stock or if the delivery address falls outside our operational areas. We will contact you promptly should such an issue arise and offer suitable alternatives or a full refund.
While we make every effort to ensure products displayed online are available for purchase, flowers are seasonal and availability may vary. In rare cases where an item or specific flower variety is unavailable, Gidea Park Flowers reserves the right to substitute with similar flowers of equal or greater value and beauty. Substitutions are made with care to respect the original style and colour scheme. We will make reasonable attempts to notify you if a substantial change is required.
All prices for our floral products and delivery services are displayed in British pounds (£) and are inclusive of VAT where applicable. The prevailing price is the price displayed at the time your order is placed. Delivery charges may be added at checkout and will be clearly displayed prior to payment. Gidea Park Flowers reserves the right to change prices at any time, but such changes will not affect orders already confirmed.
Payment is due in full at the time of placing your order. We accept major debit and credit cards, and all transactions are conducted securely via our payment gateway provider. By providing your payment details, you confirm you are authorised to use the relevant card and that sufficient funds are available. Your order is only confirmed once payment is successfully processed. All payment information is handled in accordance with applicable UK data protection and security standards.
Gidea Park Flowers offers delivery throughout Gidea Park and the surrounding areas, subject to availability and within our published delivery zones. Deliveries are made on the date requested, but specific delivery times cannot be guaranteed except where specified. If no one is present to receive the delivery, we may leave the flowers with a neighbour or in a safe location where possible, or leave a delivery notice for the recipient to arrange collection. Any special delivery instructions must be stated at the time of ordering.
We are not liable for delays or non-delivery due to incorrect addresses or recipient information supplied by the customer, or for reasons beyond our reasonable control (including severe weather, traffic disruptions, or strikes).
We understand that occasionally circumstances change. Should you need to modify or cancel your order, please contact us as soon as possible. Any requests for amendments or cancellations must be received at least 24 hours before the scheduled delivery date. Refunds for cancelled orders will be processed promptly using the original payment method.
Orders that have already been prepared, dispatched, or delivered cannot be cancelled or refunded. Custom arrangements and personalised products are non-refundable unless faulty or damaged. In the rare event of any problems, please refer to our Returns & Refunds section below.
Customer satisfaction is central to our flower delivery service in Gidea Park. Should your flowers arrive damaged or not as specified in your confirmed order, please notify us within 24 hours of delivery. Please retain the goods and any packaging for our inspection. At our discretion, we may offer a replacement, a repair, or a full/partial refund. Proof of purchase and photographic evidence may be required to process any claim.
Returns and refunds do not apply in cases where flowers have not been cared for according to the care information provided, or where issues are due to circumstances outside our control.
Your privacy is important to us. Any personal data collected during the ordering process is handled in accordance with our Privacy Policy and applicable UK data protection laws. We do not share your personal information with third parties unless required to fulfil your order or by law.
When placing an order, you are responsible for:
Failure to meet these responsibilities may result in late, missed, or failed deliveries, for which Gidea Park Flowers cannot be held liable.
While we strive to ensure all products and services meet the highest standard, our liability to you is limited as follows:
All content, images, and branding on the Gidea Park Flowers website are protected by copyright and intellectual property laws. No part of this website or its content may be reproduced, distributed, or used for commercial purposes without our written permission.
Gidea Park Flowers is not responsible for failure to perform or delay in performing any of our obligations under these Terms & Conditions where such failure or delay results from events outside our reasonable control. These include but are not limited to natural disasters, pandemic restrictions, strikes, transport disruptions, or acts of government.
We may update these Terms & Conditions from time to time to reflect changes in our practices, regulatory requirements, or for other operational reasons. Please check this page periodically. Continued use of our website and services after changes have been made constitutes acceptance of the new terms.
These Terms & Conditions and any disputes arising from your use of our website or purchase of products are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms & Conditions is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
If you have any questions about these Terms & Conditions, or require further clarification regarding your online order for flower delivery in Gidea Park and surrounding areas, please contact us using the details provided on our website.
These Terms & Conditions are applicable to all customers ordering from Gidea Park Flowers for delivery within Gidea Park and the surrounding local areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Gidea Park, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Gidea Park.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
