At Gidea Park Flowers, we take great pride in delivering only the freshest, most beautiful flowers to our customers. As your trusted local Gidea Park florist, we supply both households and businesses, always striving for exceptional quality and customer satisfaction. Our fresh flowers guarantee ensures that every bouquet arrives vibrant and fragrant, just as you expect.
We want every Gidea Park Flowers order to bring a smile. If your flowers arrive damaged or show signs of distress, please notify us on the day of delivery. Our team will assess the damage and, if confirmed, organise an immediate replacement or discuss refund options. To help us resolve your concern quickly, we may request photographs of the damaged flowers and the original packaging as received.
We guarantee the freshness of our flowers for a minimum of five days from the time you receive them, provided they are cared for according to the instructions included with your delivery. Our team personally inspects every bouquet before dispatch, ensuring only premium blooms are sent from our Gidea Park studio. Should you experience premature wilting or quality concerns within this window, please contact us promptly so we can investigate and resolve the issue.
Your satisfaction is our top priority. If your flowers do not meet our high standards, or if the wrong item is delivered, you are entitled to a full refund or a replacement arrangement. We offer flexible solutions based on your preference and the individual circumstances of your order. Should a refund be necessary, it will be processed within 3-5 business days following confirmation of the problem. If you opt for a replacement, we will arrange for fresh flowers to be delivered at the earliest convenient time for you. Please ensure to get in touch with us as soon as possible so we can address your concerns efficiently.
If you are dissatisfied for any reason, we encourage you to reach out so that we can resolve your concerns. To submit a complaint, please provide your order details, a clear description of the issue, and supporting photos if applicable. Our customer care team reviews all complaints thoroughly and aims to respond within 24 hours during business days. We will keep you informed throughout the process until a satisfactory solution is reached. Your feedback helps us improve and uphold our fresh flowers promise throughout Gidea Park.
With years of experience and a strong local reputation, Gidea Park Flowers is committed to delivering happiness and quality with every arrangement. Whether delivering to a home or business, we take pride in our reliability and personal touch. Our team is passionate about flowers and dedicated to serving the Gidea Park community with trust and transparency.
Thank you for choosing Gidea Park Flowers. We continually strive to exceed expectations and deliver the finest fresh flowers in Gidea Park, with customer satisfaction at the heart of everything we do.
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